PROTON is positioning its outlets as one-stop centres to ensure customers get a holistic experience for both sales and service functions. The outlet expansion will likely improve sales and service and PROTON is at the fore front of changing customer perceptions by upgrading the services it offers to prove that with greater care towards customer satisfaction, it is possible to improve their perception towards the brand and thus help boost market growth.
Having stated its target to achieve, Proton confirmed that it exceeded its 3S/4S outlet target and that more applications to open such outlets were still being received.
New 3S/4S outlet opens in November
MELAKA
NHL Automobil Sdn Bhd (3S)
Address: No. 2788-C, Lot 249, Bukit Palah Peringgit, 75150, Melaka
Contact no: 06-2839200 / 2829200 / 2881200
Email: Sales: NhlAutomobil@proton.com; services:NhlAutomobil_Svc@proton.com
Sales: Monday - Saturday: Sunday & public holidays: 9.00am - 6.00pm
Service: Monday – Friday: 8.30am – 6.15pm, Saturday: 9.00am – 1.00pm, Sunday & public holidays: closed
Sales Manager: Louis Ng Boon Cheng
Service Manager: Tan Mei Geok
Amenities: 8 bays, 4 hoists
Coffee area, kids’ area, free Wi-Fi, laptop/mobile phone charging area, and ample car park space for customers.
SELANGOR
Superior Regal Sdn Bhd (4S) - Kuala Selangor
Address: Lot 673, (GM 432), Batu 25 ½ , Jalan Klang Assam Jawa,45700 Bukit Rotan Mukim Api-Api, Kuala Selangor, Selangor Darul Ehsan.
Contact no: 03-32896844, Fax: 03-32814468
Email: Sales: regal@proton.com / Service:REGAL_SB@proton.com
Sales: Monday - Saturday: 8.30am - 6.30pm, Sunday & public holidays: 10.00am - 5.00pm Service: Monday – Saturday: 8.30am – 6.00pm, Sunday & public holidays: Closed
Sales Manager: Susan Chua Soo Sun
Service Manager: Jesni Bin Kamaruddin
Amenities: 14 service bays, 10 body & paint bays
Coffee area, kids’ area, free Wi-Fi, laptop/mobile phone charging area, and ample car park space for customers.
KEB Auto Sdn Bhd (4S) - Kajang
Address: Lot 4165, Jalan Besar, Bandar Sungai Long, 43000 Kajang, Selangor
Office Contact: 03-8741 8878
Sales: Monday - Saturday 8.30am - 7.00pm; Sunday & Public holiday 10.00am – 5.00pm
Service: Monday - Friday 8.30am – 6.000pm; Saturday: 8.30am – 6.000pm, Sunday & Public holiday - Closed
Email: admin@kebauto.my; Sales : KEB_Sales@proton.com; Service: KEB_Svc@proton.com
Sales Manager: Kelvin Tan
Service Manager: John The
Amenities: 20 service bays, 9 service hoists for faster service time
Coffee area, kids’ area, free Wi-Fi, laptop/mobile phone charging area, ample car park space for customers.
PAHANG - Kuantan
Grand Arena Automotive Sdn Bhd -4S Centre
Address: Lot 6, Jalan Bandar Indera Mahkota 3/1, 25200, Kuantan, Pahang
Office Contact: 09-5161898 / 012-987 7998
Sales: Monday – Saturday: 8.30am – 6.00pm, Sunday & Public holiday: Closed
Service: Monday - Saturday 8.30am – 6.00pm; Sunday 8.30am – 12.30pm, Public holiday - Closed
Email: Sales : HoiKeen_Sls@proton.com / Service: HOIKEEN_ASD@proton.com / hoikeensvc@hotmail.com
Sales Manager: Fzulkifli Bin Abdul Hassim
Service Manager: Zulkifli Bin Awang
Amenities: 28 service bays, 14 service hoists for faster service time
Coffee area, kids’ area, free Wi-Fi, laptop/mobile phone charging area, ample car park space for customers.